The Putra Management Toolbox – T100 for the next decade
Purpose: Improvement of business performance
Areas: Strategic management, Operations Management, Marketing, Human Resource, Finance, Economics, Accounting, Information, Technology and Supply Chain Management
Target group: Middle to Top-level Management team
Organizations: Small to large business and not-for-profit organizations
Durations: varies
List of tools:
· Supply Network Analysis Process (SNAP)
· Technology Roadmapping
· TAPS
· Make or Buy (MvB)
· Getting Measure of your Business
· Creating Winning Business Formula
· Manufacturing Location Decision
· Fitness for Transfer
· Speeding New Product to Market
· Brainstorming
· Clustering
· Customer Surveys and Interviews
· Data Sources (DS)
· Quality Function Deployment (QFD)
· Strategic Options Development and Analysis (SODA)
· Soft Systems Methodology (SSM)
· Spreadsheets and databases
o Statistical Software
· 4 Ps of marketing
· Balanced Scorecard (BS)
· Boston Plot (BP)
· Product Life Cycle (PLC)
· Capability and Maturity - Hayes and Wheelwright's Four Stages
· Capabilities and Competences
· Corporate Strategy
· Flexibility Framework
· The Development Funnel
· Manufacturing Decision Areas
· Mintzberg's 5 Ps for Strategy
· Porter's 5 Forces
· Porter's Generic Competitive Strategies
· Porter's Value Chain
· Quality Framework
· Competitive Priorities
· SWOT (Strengths, Weaknesses, Opportunities, Threats)
· Time Framework
· Trade-off Models
· The Sand Cone Model
· Vroom's expectancy theory
· Cost / Benefit / Risk Analysis
· CPA and PERT
· Robustness Analysis
· Sensitivity Analysis
· Analytical Hierarchy Process (AHP)
· Conflict Analysis
· Criteria Rating Form, Weighted Ranking
· Gap Analysis (GA)
· Importance / Performance Matrix
· Quantitative Decision Making
· Strategic Assessment Model
· Strategic Assumptions Surfacing and Testing
· Strategic Choice Approach (SCA)
· Affinity Charting
· 2x2 matrix
· Decision Trees (DT)
· Drawing Packages
· Force field Analysis (FFA)
· From/to Chart
· Graphs, Gantt, Histograms and Bar charts
· The Hewlett-Packard Return Map
· Matrices
· Media for Communication
· Polar charts, Radar charts
· TQM Tools
o Scatter Plots
o Control Charts
o Flow Charts
o Cause and Effect , Fishbone, Ishikawa Diagram
o Histogram or Bar Graph
o Check Sheets
o Check Lists
· Benchmarking
· Deming's 14 points
· PDCA - The Deming Cycle
· Finite Capacity Scheduling
· JIT Just-in-Time manufacturing
· Kanbans
· Materials Requirements Planning (MRP)
· Manufacturing Resource Planning (MRP II)
· Quality Awards and Organisations
Dr. Yee Choy Leong
Centre for Research Excellence
Graduate School of Management
Universiti Putra Malaysia
yee@econ.upm.edu.my
18 Sept 2010
